In the early 2000s, the city of Winnipeg, Manitoba's fleet included many units past their prime that
spent a great deal of time being repaired in the municipal garage.
To meet service demands,
departments added vehicles and equipment to cover for the units that were
down for repair. The result was a larger than required and unreliable fleet of 2,300 light and heavy
vehicles and specialty equipment.
After considering a number of options, including outsourcing management of the fleet, the city
created the Winnipeg Fleet Management Agency (WFMA) in 2003 to coordinate operations of all
departments except for the police, fire and paramedics.
Economy of scale created by formation of the WFMA, emphasizing preventive maintenance rather than
corrective repairs and a move to Life Cycle Costing (LCC) principles, have improved uptime and
decreased fleet size.
LCC IN ACTION
LCC-a procurement policy based on owning and operating costs for the lifetime of a vehicle instead
of just focusing on purchase price-has been central to improvements in fleet operation and
efficiency, said WFMA Chief Operating Officer Yvan Lupien.
"Instead of the cost of purchase, we're looking at the cost of ownership," Lupien said. "We're
looking at the best value for our dollar over time, not just the lowest price when we buy."
With LCC, the agency tracks and assesses repair and maintenance costs, fuel efficiency and other
operating costs, along with initial purchase price and resale value to determine the exact cost of
owning and operating each vehicle over its projected life.
Utilizing LCC principles, departments are operating newer vehicles-with increased uptime-for fewer
taxpayer dollars.
Additional LCC benefits include:
- Tracking service information improves uptime and performance. Scheduled maintenance prevents
breakdowns and major failures.
- Providing accurate operations and financial information, so the agency can make informed fleet
management choices. The information provides a basis for decision-making on fleet size, optimal
vehicle and equipment configurations and fleet improvements.
- Ensuring all vehicles and equipment are replaced at a time that maintains uptime, minimizes
maintenance costs and assures the agency receives the best resale value.
- Data gathered for LCC purposes tracks each unit's performance, and operational costs. "If it's not
reliable, we replace it," Lupien said.
Preventing Downtime
A preventive maintenance program for all vehicles and equipment has improved uptime and dramatically
reduced unnecessary vehicle problems due to neglect.
Adhering to each unit's preventive maintenance schedule, the WFMA is able to keep all vehicles and
equipment in optimal operating condition and avoid breakdowns during peak seasons.
Maintenance is performed where it can be done for the lowest cost, whether it's the municipal garage
or at a private business. "Wherever there are savings, we'll take it," Lupien said.
Private businesses provide more than 30 percent of the service to city vehicles. The cost of
service-not who provides it-is what matters.
A private business with 12 locations in Winnipeg performs oil changes and inspections for all light
fleet, city-owned vehicles. Instead of driving to a central location for oil changes, vehicles visit
the closest location, which saves time and fuel.
With all city vehicles and equipment purchased through WFMA, departments are able to enjoy economies
of scale. Now, 25 units are typically included in one tender to lower the price per unit. In the
past, the same 25 vehicles would likely have gone out on several different tenders.
In addition, with group purchases, the city pays the administrative overhead only once instead of on
every tender.
In Winnipeg, centralizing fleet management has paid dividends. As Lupien said, "The proof is in the
pudding."
Not Business As Usual
The city of Winnipeg continues to reinvent its fleet management program.
"We're always looking for new ways to do things. We use synthetic oil when it makes sense, and we
use private companies for service when it is the best thing to do financially and operationally,"
said Yvan Lupien, chief operating officer of the Winnipeg Fleet Management Agency (WFMA).
The city's innovative approach to fleet management extends to the types of vehicles purchased. More
than 40 vehicles in the city's fleet are hybrids. "It makes green sense, and sense financially,"
Lupien said.
The city rents vehicles and equipment when it is less expensive than purchasing the units.
Beginning in January of 2009, Winnipeg is installing black box idling technology on city vehicles.
The black box provides real time information on each vehicle's fuel management system, including
idling.
The city has a policy limiting idling, and the monitors will help enforce the code. "We expect fuel
savings," said Lupien.
"Instead of the cost of purchase, we're looking at the cost of ownership. We're looking at the best
value for our dollar over time, not just the lowest price when we buy."
- Yvan Lupien
WFMA Chief Operating Officer